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Home Lending News

Post Close Survey filled out by Balaji Chouthai Baburao

1 -: How would you rate the level of service you received from us?
Answer: Excellent

2 -: How would you rate your level of satisfaction with the overall experience in dealing with us?
Answer: Very Satisfied

3 -: Would you mind providing a client testimonial about your overall experience?
Answer: Julie was very professional and ran through multiple options on the loans for me based on my need and help me zero in on a specific loan plan that would suit my need. She assisted me in all the steps of the loan and also some time insisted on mirroring my desktop to walkthrough the document, which really helped me understand the nitigrities of the loan, since this was my first time that i was buying the home. I really appreciate her support and commitment to get me the best possible rate.

4 -: Was there anything we could have done to improve the overall experience for you?
Answer: No

5 -: Would you be willing to recommend us to family members or friends?
Answer: Yes

6 -: We have been fortunate to meet reputable people in other businesses. Do you need a recommendation for a particular service or industry?
Answer: Did not answer

7 -: May we use your feedback from this survey as a client testimonial on marketing pieces?
Answer: Yes




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